Great place with fantastic Wi-Fi, luggage storage, and a 24-hour reception. On my first stay, the staff recommended great dining options, which I still remember. I recommend trying the breakfast options for variety!

This place was a perfect match for a weekend stopover in Birmingham with good price value. Breakfast had great croissants that surprised me. Just be aware that the entrances can feel a bit dodgy at night.

Convenient location with easy access to attractions.

The breakfast options were poorly prepared and lacked variety.

Ask for the discount voucher for the nearby B4 car park. it saves you money on parking during your stay.

excellent service but room could improve

The receptionist found me a room quickly, accommodating my need for rest. The night reception advisor provided extra bedding and heating promptly.

Good value for money

Room service cuts off at 9:30 PM, which can catch you off guard. Parking is a hassle. getting the advertised discount involves waiting on the phone for the parking firm, and even then, the process can be confusing. The breakfast area can feel chaotic, especially during peak hours, leading to long waits for food and decreased availability. cleanliness seemed lacking in some areas, which might not meet everyone’s standards. Finally, the two operational lifts create bottlenecks at busy times, making trips to the upper floors a bit tedious.

Convenient location near city centre, Plenty of elevators available, Easy access to nearby car parks

Room cleanliness needs serious attention!!! Unhygienic behavior from staff in handling complaints is disappointing!!! Elevators during peak times create a huge inconvenience!!!

This hotel suits me perfectly with great wi-fi, luggage storage, and 24-hour reception. The staff once helped me with a phone charger, and I've always found them very obliging. I’ll keep coming back for a city break.

I recently enjoyed a stay at the Holiday Inn Express in Birmingham. The breakfast choices pleased my palate, and the promptness of the staff in addressing my minor room condition issue was commendable. Despite the air conditioning being ineffective, it didn't overshadow my enjoyable experience.

The stay was pleasant, with a friendly staff providing excellent service. The breakfast options were diverse and satisfying. My room was clean and comfortable, ensuring a restful night. I appreciated the quick check-in process and available Wi-Fi. The location was convenient for exploring the area. 😊

The Neapolitan pizza at Treat Greek Deli was mad tasty, and the brunch at The Cereal Bowl gave me life! Plus, the breakfast at the hotel hit the spot—wide selection and decent grub! the staff were super chill and welcoming throughout my stay.

But I did run into some hassle with the lifts—only one was working which sent queues skyrocketing. And brekkie was a messy affair. tables were piled and it was a struggle just to get a knife!

Clean hotel with comfy beds. Breakfast lacked variety and quality. The kettle in our room didn't work.

The view from the room was stunning, and the comfortable bed made for a great night's sleep. It felt like home!

The room was nice and spacious, and I appreciated the proper hairdryer and ironing board. The view from the tenth floor was a definite perk. It felt clean and well-maintained, so that was great. But I did notice the sofa bed was a bit uncomfortable. Not ideal for adults. it had its ups and downs but was decent for a night.